At my888, your privacy is not merely a legal obligation – it is our moral responsibility to every player. This document clearly and transparently explains how we collect, use, store, and protect your personal information throughout your use of our platform.
The core principles that guide us in handling every piece of personal information you entrust to us
All your personal data and financial information are protected with 256-bit SSL encryption — the same security technology used by leading banking institutions worldwide. None of your information travels across the network without full protection.
My888 has never and will never sell, rent or trade players' personal data to any third party for marketing purposes. Your information belongs entirely to you — we only use it for purposes you have consented to.
You have the full right to access, correct, download, or request deletion of your personal data at any time. Our privacy team is ready to assist within 72 hours for any request relating to your personal data.
Your personal data is retained only for as long as necessary for a specific purpose or as required by law. Once an account is closed and the mandatory retention period has ended, all data is securely and permanently deleted from our systems.
Malaysian player data is processed and stored in server environments that comply with international data protection standards. Any cross-border data transfers are carried out with strict contractual safeguards to ensure your data remains secure at all times.
In the event of any data security breach that may affect your personal information, my888 will notify affected players within 72 hours and take immediate remediation steps in accordance with our established incident response procedures.
Important Note: By using the my888 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document in full before using our services.
My888 is an online betting platform operating under the domain name my888.onl. We take the privacy of every player who trusts our platform extremely seriously at all times. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
This document explains the types of information we collect, why we need it, how we use it, who can view it, and how long we retain it. We also outline your rights as a data subject and how to exercise those rights with ease.
My888 collects various types of information depending on how you interact with our platform. This information is divided into several main categories:
my888 will never ask for your PIN number, full password or OTP code via email, phone or social media. If you receive any such request, please report it to our security team immediately.
Every piece of information we collect is used for specific and legitimate purposes. Below is a summary table of our data usage:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Identity verification (KYC) | Personal identification information, official documents | Legal obligation |
| Deposit & withdrawal processing | Financial information, transaction data | Contract performance |
| Fraud prevention & security | IP, device logs, transaction patterns | Legitimate interests of the platform |
| Customer Support | Email, phone number, account history | Contract performance |
| Promotional Communications | Email, phone number | Your consent |
| Platform analytics and improvement | Usage data, analytics cookies | Legitimate interests of the platform |
We do not use your data for any purpose not stated above without first obtaining your consent. Any new data processing that goes beyond the original scope will be communicated to you via an updated Privacy Policy notice.
My888 does not sell players' personal data. However, there are certain situations where we need to share information with trusted third parties in order to provide our services to you:
All our third-party partners are bound by strict data processing agreements and are required to comply with the same high security standards as my888's internal standards.
My888 continuously invests in enterprise-grade cybersecurity infrastructure to ensure your data is always protected. The key security measures we implement include:
The my888 platform has undergone independent security audits and has received data security compliance certification. We are committed to maintaining the highest security standards to protect your digital assets.
My888 uses cookies and similar tracking technologies to enhance user experience, maintain your login session and analyse platform usage patterns. The cookies we use fall into several categories:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality and your gaming experience.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights, which may be exercised at any time:
Request a copy of all personal data we hold about you in a readable format.
Update or correct any personal information that is inaccurate or out of date.
Request the deletion of your personal data, subject to legal retention obligations.
Object to the processing of your data for direct marketing purposes or certain legitimate interests.
Obtain your data in a structured format for transfer to another platform if needed.
Request that we temporarily suspend the processing of your data in certain specified situations.
To exercise any of the above rights, contact our privacy team via email [email protected] or via 24/7 live chat within the platform. We will process your request within 72 working hours.
My888 services are exclusively available to individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from minors. Should we discover that a minor's data has been inadvertently collected, such information will be immediately deleted and the associated account will be closed.
If you have reason to believe that someone under the age of 18 has registered on our platform, please notify us immediately so that appropriate action can be taken.
In certain circumstances, your personal data may be transferred to or processed in countries other than Malaysia, particularly in connection with international game software providers and our server infrastructure. All such data transfers are carried out with the following safeguards:
My888 does not retain your personal data for longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal requirements:
Upon expiry of the retention period, all your personal data will be securely deleted using certified data erasure methods, ensuring it cannot be recovered by any party.
My888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any material changes will be communicated to you via:
The "Updated" date at the top of this document reflects the effective date of the latest version. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding how we handle your personal data, the my888 privacy team is ready to assist you through the following channels:
We take every privacy complaint seriously and are committed to resolving it fairly and transparently within the specified timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Sign up today and enjoy a betting platform that is not only fun, but takes the privacy and security of your data seriously at all times.